Identity Checks and Anti-Money Laundering at Daytona Spin

Checks exist for reasons that benefit honest players, not to slow them down.

• Confirming age, because the platform is strictly for adults aged 18 and over.
• Making sure the person withdrawing is the person who deposited, which stops account takeovers.
• Preventing fraud and the use of stolen payment methods.
• Blocking money laundering and other financial crime in line with our licence conditions.
• Keeping conditions equal for everyone, since bonus abuse and duplicate accounts distort promotions.

Documents can be requested at any point in the life of an account, but three situations trigger a check as standard.

• You request a withdrawal. The first payout is not released until verification is complete.
• Your total deposits pass EUR 2,000.
• A transaction is flagged as unusual by our monitoring rules.

Until the check finishes, some payments and account features can be limited. Registering and depositing are possible before verification, which is why sending documents early is the simplest way to avoid a delay at the worst moment.

Three documents cover most cases, with a fourth requested when a payment method needs confirming.

Enhanced due diligence may call for further documents, such as proof of source of funds, where the compliance team considers it necessary.

• Use daylight rather than flash: glare across a passport photo is the most common reason for a rejection.
• Send the original document photographed flat, not a scan of a photocopy.
• Check that the name, date of birth and address match your account exactly.
• Make sure the document is still in date, and that the address proof is recent.
• Upload everything at once, so the review happens in a single pass.

AML controls run in the background and are reviewed as regulatory requirements change.

• Continuous transaction monitoring to identify irregular or suspicious activity.
• Automated detection rules that flag unusual behaviour for a human to review.
• Enhanced due diligence on higher risk accounts, events and transaction types.
• Manual review of large transfers and deposits that fall outside a player's normal pattern.
• Risk scoring based on activity, geography and transaction history.
• Screening against international sanctions lists and politically exposed persons databases.
• Reporting to the competent authorities where the law requires it.

The following are not permitted under any circumstances, and each one undermines the checks above.

• Opening multiple accounts or registering under a false identity.
• Submitting forged, altered or stolen documents during verification.
• Using the platform to launder funds or disguise where money came from.
• Manipulating systems, transactions or game outcomes by unauthorised means.
• Transferring, selling or sharing account access with anyone else.
• Paying in or out with instruments that are not registered in your own name.
• Providing false, incomplete or misleading personal data at any stage.

Breaches are handled in proportion to what happened, whether they involve deliberate misconduct or a refusal to cooperate with a verification request. Depending on the circumstances we may suspend an account temporarily or permanently, freeze or confiscate funds connected to suspicious activity, cancel bets and any winnings from them, and report the matter to the competent authorities where reporting obligations apply.

Players are expected to give accurate personal data at registration and to keep it current afterwards, which includes telling us when an address or a name changes. Documents should be sent promptly when requested, since account restrictions can follow if a request goes unanswered. Requests for additional paperwork from the compliance team need the same cooperation. Only payment methods registered in your own name may be linked to the account. These duties sit alongside the wider rules in our Daytona Spin terms and conditions.

Verification documents are handled as confidential personal data. They are stored securely, used only for identity checks and legal obligations, and never shared for marketing. Access inside the company is limited to the staff who need it for compliance work. How long records are kept, and the rights you have over them under UK GDPR, are covered in the Daytona Spin privacy policy.